Privacy Policy
Effective September 30, 2026
This policy explains how Marionela’s Laundry Service handles information connected with laundry and area rug cleaning inquiries, pickups, deliveries, and this website.
Information you provide
When you contact us, request a quote, or arrange service, you may provide your name, phone number, email address, pickup and delivery address, preferred dates, laundry preferences, special instructions, and photos of items or care labels. Order records may include weights, charges, discounts, invoices, payment method, and payment status. Please avoid sending sensitive personal information that is unrelated to your service.
How we use information
We use these details to respond to questions, prepare quotes, confirm service, arrange pickup and delivery, follow care instructions, communicate about orders, and maintain payment and business records.
The pickup form prepares a text message on your device. Completing the form alone does not send the message: you choose whether to send it through your messaging app. If you submit a Google Ads lead form, we use the contact information you provide to respond to your inquiry.
Cookies and Google Ads
This website uses the Google tag for Google Ads. Google may use cookies and similar technology to collect information about visits and ad interactions, including the page address, referring page, device or browser information, and advertising identifiers. This helps measure website activity and advertising performance. The information Google collects and uses is governed by its own policies.
Learn more at How Google uses information from sites that use its services and Google’s Privacy Policy. You can manage advertising preferences through Google My Ad Center and control cookies through your browser settings. Blocking cookies or scripts may affect website features or advertising measurement.
Service providers and external services
Website hosting, storage, sign-in, messaging, advertising, and payment services may process information needed to provide their services. Their own privacy policies apply when you use them. Google review links open Google’s services; Zelle payments are handled through your bank or payment provider. This website does not ask you to enter bank account or payment card details.
Order records and access
Customer order records are kept in a sign-in-protected order tracker restricted to the business owner. Records support service follow-up, payments, and bookkeeping. We keep records as needed for these purposes and applicable recordkeeping obligations. No website or online service can guarantee absolute security.
Your requests
You can contact us to ask about the information you provided, correct inaccurate details, or request deletion. Some records may need to be retained for completed transactions, bookkeeping, or other applicable obligations. To stop optional promotional messages, let us know using the contact details below.
Contact us
For privacy questions or requests, call or text Marionela’s Laundry Service at (347) 485-2242.
Policy updates
We may update this policy as our services or website change. Updates will appear on this page with a revised effective date.